Terms of Use

All of the information contained on this site is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.

LORE products do not contain substances/plants illegal under South African Law

TERMS OF SERVICE

  • Customer agrees not to rely on LORE for instructions on use of any product.
  • LORE products are for informational purposes only, come with NO guarantee of effectiveness, and have not been reviewed or approved.
  • Customer agrees they have provided a correct and secure mailing address.
  • Customer agrees not to hold LORE responsible for a parcel lost or damaged by the courier.
  • All customers agree that you are solely responsible for following The Country’s regulations regarding the products you purchase.
  • NO returns, refunds, or exchanges can be made after an order has been shipped.

ELIGIBILITY
Products sold by LORE are legal for purchase.


CUSTOMER RESPONSIBILITIES
By purchasing from LORE, you agree to use our products for their intended purpose only.


You as the customer holds responsibility over your own actions. Purchases from LORE is an exercise in this responsibility. 

 

LORE assumes no responsibility for the improper use of these products. Your purchase from LORE waives, without exception, your right to hold LORE liable in any way for the misuse of our products.


You are agreeing to indemnify and LORE harmless from any and all losses, damages, liabilities, claims, actions, penalties, fines, costs and/or expenses arising from, or relating, to any injury, illness, or harm caused by the use of our products. 


RETURNS, REFUNDS, AND/OR EXCHANGES
Given the nature of LORE products, returns, refunds, and/or exchanges are not permitted (unless the wrong item was received). You as the customer have the right to make an informed decision prior to purchase. Your purchase demonstrates your absolute assumption of liability.


We do not accept returns, refunds, and/or exchanges based on product effectiveness, taste, feel, appearance, effects, reactions, or the like.
Refunds can only be made before your purchase has been shipped. Please contact us at info@lorebotanica.com to cancel your order and request a refund.
Due to the consumable nature of most of the LORE products, returns, refunds, and/or exchanges are not accepted unless the wrong item was received. If this occurs, please contact us via email at info@lorebotanica.com and we will do our best to make things right. 

Changes to your order may be made only before your order is shipped.

The statements made on this site, regarding these products have not been evaluated by The South African Health Products Regulatory Authority. The efficacy of these products, and the testimonials made, have not been confirmed by SAHPRA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease or ailment.

 

LORE does not make any health claims about our products and we recommend consulting with a qualified medical doctor or physician prior to using/consuming/applying our products or preparing a treatment plan.


Likewise, please consult your healthcare professional about potential interactions or other possible complications before using any product sold on this site.
It is especially important for those who are pregnant, nursing, chronically ill, or elderly to refrain from use of these products.

The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction.

SURGEON GENERAL'S WARNING
Smoking causes lung cancer, heart disease, emphysema, and may complicate pregnancy. Quitting smoking now greatly reduces serious risks to your health. Smoking by pregnant women may result in fetal injury, premature birth, and low birth weight. Cigarette smoke contains carbon monoxide.